Privacy Policy

Intro, which you are required to read

We ask you to please read our privacy policy on the following page, in order to better understand how we use and protect your personal data and how we can use it and protect it in the future. By registering for our services on the Spring Up Alliance website, www.divnavoda.rs, you agree to provide us with information which we can collect and treat according to the following policy rules. If you do not want us to collect your personal information, or you do not agree with our privacy policy we kindly ask you to not use the Spring Up Alliance website. 

Privacy Policy, we care about your personal information

Our website, www.divnavoda.rs, respects your privacy and is devoted to protecting the personal information you provide us with. It is important for you to know how we handle and treat the personal information you provide us with by using this website, so we would like to familiarize you with the principles of our privacy policy.

Keeping your personal information secure

Collecting, holding, processing and using your personal information is conducted in accordance to the Personal Data Protection Act (“Službeni glasnik RS”, br.87/18). In accordance with this law and established standards and procedures, all necessary data protection measures have been taken in order to protect your personal data from loss, destruction, unauthorized access, change, disclosure or any other misuse of information. Collected information is neither disclosed, nor exchanged with organizations other than those involved in website preparation and maintenance, except in cases stated by law. Information will not be used for purposes that are not in accordance with the law or in any other way that could be harmful to you, including the violation of your privacy.

Why we collect data

It is exclusively for the purpose of exercising your rights, such as the provision of certain information you request or for using our services or delivery, that we must ask you for your personal information. This is done through the use of our online form and each time that you provide us with your details by e-mail. The information we receive from you may include, first and foremost, information about your first and last name, address, telephone, fax or e-mail address. We will not ask you for any additional information that is not necessary or for which there is no justifiable reason to provide it in order to obtain the service you have requested. Also, e-mails and questions that you send us may also contain information about you. When you visit our website, you may be providing us with some of your personal information without being aware of it. For example, in order to improve and personalize our internet presentation according to your needs, we collect certain non-personal information from you, e.g. the search engine being used, the operating system, and pages you have visited. We use cookies and other internet technologies in order to maintain our online presence and e-mail related programs.
It is important to emphasize that we do not use these technologies to collect or store your personal information.

How we treat your data

The domain name information that we receive when you visit our website is not used to identify you personally. Based on that and other information, we only assess the number of visits to our page, the average time users spend on it, as well as the pages being viewed, in order to calculate the frequency of use of our site and to help improve its content. 

We believe that if you have provided us with your personal information– and in respect of the Introduction, which you are obliged to have read – you have authorized us to process this information in order for Spring Up Alliance to better its services, for example: by sending information about new services, or special offers. In any case, if we request other personal information from you, such as your name and e-mail address, we will ask for your permission (e.g. by using the online form or via e-mail), and inform you of the data collection process and the treatment of your data. The information you provide us with or that we obtain through this website, we will use solely for the purpose of responding to your questions, or answering your questions in regards to your information, and for providing and personalizing our services and delivering them to your address.

We care about your privacy

All the information that you share with us is stored on our servers and may be accessed by Spring Up Alliance and other affiliates within our company, and may be used for purposes that you have authorized. We may also share aggregated information about the usage of our website with third parties, but this will not include information by which you could be identified (except as required by law) and we will not by any means make available, nor will we distribute the information that you provide to us without your prior permission.

Security

Spring Up Alliance implements strict physical, electronic and administrative safeguards in order to protect your information from unauthorized access and from unlawful processing, accidental loss, damage or destruction, both online and offline. The time period for keeping and storing your information will be in accordance with legal obligation or within a reasonable time period in case that it is not regulated by law. Spring Up Alliance is committed to ensuring the security of the personal information it processes. In order to prevent unauthorized access or disclosure, maintain data accuracy and ensure the proper us of personal data, Spring Up Alliance has imposed appropriate physical, electronic and administrative procedures so as to protect and secure the personal data that it processes, thus accidental disclosure is unlikely. In the event of such unauthorized disclosure, Spring Up Alliance will implement all steps in order to limit and correct such disclosure of data. 

Minors – a special category of protection

If you are a minor, it is required that you get permission from your parents or guardians prior to providing us with your personal information. Minors who do not have this kind of permission are not permitted to give us their personal information. 

The use of other websites

By using our website you may be linked to other websites which are not under our control, and which are not subject to this Privacy Policy. If you access other websites using said provided links, the operators of these websites may request information from you that will be used in accordance with their privacy policies, which may differ from ours.

Questions and concerns

For any concerns in regards to the aforementioned indications, or any questions regarding our Privacy Policy, please contact via e-mail at [email protected], or by using the contact information provided on the Contact page. 

Changes to the Privacy Policy

Any use of our website is subject to the terms and conditions previously mentioned. The contents of the Spring Up Alliance Privacy Policy are subject to change without prior notice or consent of the client. We therefore ask you to periodically check the contents of our website to stay informed of any possible changes to our policy. Any changes to the Privacy Policy will be posted on this website and will be effective from the moment of its publication.